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Viewing 9 posts - 11 through 19 (of 19 total)
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  • #3122
    Anonymous
    Inactive

    Apologies that you are still experiencing problems. Although this is obviously our end it only appears to affect some of our customers. We have planned to replace our download manager this week in the hope it resolves the problem.

    I have emailed both of you a different download link.

    Absolutely, if you experience download issues our 30-day money back guarantee is extended accordingly.

    Thank-you for your support of our library,
    Kind regards,
    Marc

    #3198
    Anonymous
    Inactive

    Hello Marc,

    It seems my download link does not work either. I have bought an indie license yesterday.
    Could you also send me a new link please?

    Thank you in advance.

    #3209
    Anonymous
    Inactive

    I too cannot download. I purchased a while ago and I’m looking to get hold of any new updates to the library that have been added. Is there a web page to show release notes etc?

    #3243
    Anonymous
    Inactive

    Apologies that you both had download issues. I have emailed you both an alternative download link.

    We are still doing our best to resolve the problem. Should anyone else experience any issues please email us directly at support@networkcomms.net.

    Regards,
    Marc

    #3248
    Anonymous
    Inactive

    I’m having the same issue. Can’t download the software – getting “Failed – Server problem” in chrome.

    #3280
    Anonymous
    Inactive

    Email sent.

    #3295
    Anonymous
    Inactive

    We hope the above issue is now resolved. If anyone continues to have problems please post here.

    Regards,
    Marc

    #3319
    Anonymous
    Inactive

    Trying to get 3.0.2, but only 3.0.1 is listed on my purchase history.

    #3327
    Anonymous
    Inactive

    Email sent.

    Regards,
    Marc

Viewing 9 posts - 11 through 19 (of 19 total)
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