- This topic has 18 replies, 9 voices, and was last updated 10 years, 3 months ago by
.
-
Posts
-
Apologies that you are still experiencing problems. Although this is obviously our end it only appears to affect some of our customers. We have planned to replace our download manager this week in the hope it resolves the problem.
I have emailed both of you a different download link.
Absolutely, if you experience download issues our 30-day money back guarantee is extended accordingly.
Thank-you for your support of our library,
Kind regards,
MarcHello Marc,
It seems my download link does not work either. I have bought an indie license yesterday.
Could you also send me a new link please?Thank you in advance.
I too cannot download. I purchased a while ago and I’m looking to get hold of any new updates to the library that have been added. Is there a web page to show release notes etc?
Apologies that you both had download issues. I have emailed you both an alternative download link.
We are still doing our best to resolve the problem. Should anyone else experience any issues please email us directly at support@networkcomms.net.
Regards,
MarcI’m having the same issue. Can’t download the software – getting “Failed – Server problem” in chrome.
Email sent.
We hope the above issue is now resolved. If anyone continues to have problems please post here.
Regards,
MarcTrying to get 3.0.2, but only 3.0.1 is listed on my purchase history.
Email sent.
Regards,
Marc
- You must be logged in to reply to this topic.